Terms

Terms & Conditions

Plain-English terms covering the work we quote for and carry out — installations, repairs, servicing and maintenance plans.

Last updated 1 September 2026

Quotes and guide prices

Prices shown by our online price tools are guide prices based on the answers you give. They are not a fixed quote.

A firm price is issued after a survey or once an engineer has seen the job. Written quotes are valid for 30 days unless we say otherwise.

Booking and access

We will agree a date and arrival window with you. Please make sure we have safe access to the boiler, consumer unit, loft or outdoor unit, and that pets are secured.

If we cannot get access on the agreed date a call-out charge may apply.

Prices and payment

Boiler servicing is £95 + VAT. Repairs are charged at our published labour rate plus parts unless a fixed price is agreed first.

Installations usually require a deposit, with the balance due on completion. Payment is due within 7 days of the invoice date unless finance has been arranged.

Workmanship and guarantees

All work is carried out by our own Gas Safe, F-Gas and NICEIC registered engineers and is guaranteed for 12 months from completion.

Manufacturer warranties on boilers and air conditioning units are registered by us on your behalf and are subject to annual servicing.

Cancellations

You have 14 days to cancel an order placed in your home. If you ask us to start work inside that period you may be charged for what has already been carried out.

Please give us at least 24 hours' notice to move or cancel a booked visit.

Complaints

Call the office on 01702 524868 or email info@georgios.co.uk. We aim to acknowledge complaints within 2 working days and resolve them within 14 days.

Company details

Georgio's Limited (FRN 1030189) is an Appointed Representative of TradeHelp. Registered Office: 2nd Floor, 139-141 High Street, Benfleet, Essex, SS7 5HZ.

Questions?

Call the Leigh-on-Sea office on 01702 524868 or email info@georgios.co.uk.